CS Play · Scenario
LED & media facades

An LED wall on several controllers plays as one screen

Panels driven by different players change at the same instant, so a facade built on several controllers runs as one screen. Brightness follows the time of day and can go through the NovaStar controller instead of darkening the picture. A panel that goes dark while its player stays online shows up in the camera photos.

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The context

Large LED facades are often built from several panels, each with its own controller and player. Generic tools treat every player as a separate screen, so the panels drift out of step and the facade cannot be sold as one surface. Dimming the picture in software can distort LED colours, and a panel that has gone dark looks healthy from the office while its player keeps checking in.

01/03Panels on different players change at the same instant

“We sell the whole facade as one surface, because it now changes like one”

Every panel of the wall changes at the same instant

Combine the panels into one composite screen: each panel keeps its own player, and the primary one decides when every ad starts and ends, so the whole wall changes at the same instant. CS Play does not cut one big picture into pieces, so the advertiser uploads a file for every panel. Put the players of a wall on a network where they can reach each other, or they will not stay in sync.

How it works, from the documentation

A composite screen is a video wall: several physical panels arranged in a grid so that together they show one large picture. Each panel runs its own player, one of them keeps time for the rest, and the creative reaches each panel as a file of its own.

The primary frame is the clock source. It decides when a spot starts and ends, so that transitions happen at the same instant across the whole wall.

CS Play does not cut one big picture into panels. An advertisement carries a separate media file for every grid position, and the advertiser uploads them as a set.

The panels of a video wall must be able to reach each other over the network. If they sit in isolated subnets, or a firewall stands between them, they will not hold sync no matter how healthy each player’s connection to CS Play is.

Video walls

0203

02Field operationsNetwork monitoring (NOC) “To dim the screen at dusk I type dozens of brightness entries by hand” The screen dims at dusk and brightens at dawn by itself

“To dim the screen at dusk I type dozens of brightness entries by hand”

What happens todayBrightness is set entry by entry, and one wrong entry leaves a screen black while its player keeps working

Enter when sunrise and sunset begin and how bright the screen should be by day and by night, and the brightness steps between them are generated for you. The setting lives in a settings policy, so every screen whose player has that policy follows it. Dimming in software can distort the colours of an LED screen, so a screen with a NovaStar controller can take its brightness through the controller instead.

How it works, from the documentation

Instead of entering schedule steps manually, generate a smooth day/night curve. Click Sunrise/Sunset and define:

  • Beginning of sunrise and Sunrise duration (1–360 minutes) — when and how long brightness ramps up.
  • Daytime brightness (0–100%) — the level after sunrise completes.
  • Beginning of sunset, Sunset duration, and Nighttime brightness — the evening ramp-down.
  • Brightness change per step (1–100%) — granularity of the generated entries.

Brightness is configured in the Brightness settings section of a player settings policy and applies to every player the policy is assigned to.

Scheduled brightness

Software dimming can distort color rendering on LED screens — this is a property of how LED diodes work. For LED installations prefer a hardware controller.

In NovaStar brightness mode, the player drives an LED screen’s brightness through a NovaStar controller attached to the player device over a serial port. Select the Device model and enter the serial Port name; the baud rate is set automatically for the chosen model.

NovaStar LED brightness control
03Network monitoring (NOC)Account management “A screen was black for 3 days and we heard it from the client” Know when a player drops out, and look at the screen itself

“A screen was black for 3 days and we heard it from the client”

What happens todayNo signal that a device dropped out

Nothing alerts you when a screen goes black while its player stays online: the offline email comes only when a player drops off the network. Two things show a dark screen instead: the time of the last ad play gives away a player that has stopped playing, and a camera photo shows whether the screen itself is working and can be seen. New administrators get the offline email from the start.

How it works, from the documentation

Last seen online is a heartbeat and nothing else. The player application pings the server on its own schedule; this timestamp holds the moment the last ping arrived. A player with an empty playlist, a half-finished content download or a dead LED panel goes on pinging exactly as before, so a fresh timestamp proves the device is reachable — not that anything reached the screen.

To find out what the player actually played, use the Last playback column of the players list and Ad Play Statistics. Contact and playback are independent facts and are recorded separately.

Device state visibility

Photo Captures is a gallery of photos taken by CamGrabber camera devices — real photographs of the physical screens captured while ads play. Use photo captures to verify that content is playing correctly, that screens are operational, and that they are visible and unobstructed.

Screen photo capture

Player online/offline events support per-user delivery preferences. In the user profile, each user can independently toggle:

  • Save to history — whether the event appears in the notification bell.
  • Real-time — whether a real-time WebSocket push is sent.
  • Email — whether an email notification is sent.

New administrator accounts are auto-subscribed to player-offline email notifications by default.

Email alerts

Before you start

What the setup asks of you

What you doWhy, from the documentation

  • Keep every player of a wall on a current version and on a network where the players reach each other, because they keep time between themselves

    Quoted in “Every panel of the wall changes at the same instant” above

    Video walls require a current version of the player application. A player on an older version receives no composite content.

    Video walls
  • Have the advertiser cut each creative into a file for every panel, sized to that panel, because CS Play does not cut the picture

    Quoted in “Every panel of the wall changes at the same instant” above

    An advertisement targeted at a composite screen carries one media file per grid position. Each file is matched against the resolution of the frame standing at that position, so a wall of panels with different resolutions needs parts cut to different sizes.

    Video walls
  • Connect a supported NovaStar controller to each player over a serial port, then pick its model and port in the brightness settings of the player settings policy

    Quoted in “The screen dims at dusk and brightens at dawn by itself” above

    Supported controller models:

    • NovaStar MSD300
    • NovaStar MCTRL300
    • NovaStar MCTRL500
    • NovaStar MSD600
    • NovaStar MCTRL600
    • NovaStar MCTRL660
    NovaStar LED brightness control
  • Put a camera at each facade you need to watch, register it on the player it films and give it a paid licence

    A CamGrabber device is registered on the player it films: Players > select the player > CamGrabber tab (administrator and partner accounts only).

    1. Start the CamGrabber application on site — it displays a PIN.
    2. On the CamGrabber tab click Add device.
    3. In the “New CamGrabber device” dialog enter the PIN shown by the device, choose the License type (Free / Paid), and optionally a name and description.
    4. Click Register.

    The device receives its credential and starts uploading photos. Photos survive network outages — the device queues them locally and retries.

    A CamGrabber licence is attached to one grabber device, not to a screen and not to a player. It is what decides whose campaigns that device may photograph:

    Free. The device photographs only platform programmatic campaigns. Your own campaigns are refused. Free devices do not draw on the paid pool.

    Paid. The device photographs your organization’s own campaigns, honours the photo-report schedule and the per-ad shot counter, and can be put under a campaign’s full-coverage setting. It takes one licence out of the organization’s paid pool for as long as it holds it.

    CS Play CamGrabber photo reports

Customers in this situation

  • Blue Ad's vessel Illuminate on the sea off Dubai, with a DAMAC Islands ad on the LED screen along its side and the Burj Al Arab behind

    Blue Ad AdvertisingMedia owner Middle East & North Africa

    Blue Ad Advertising runs its Superformat screens and LED vessel in Dubai on CS Play

    Blue Ad Advertising expanded its premium DOOH offer in Dubai with a network of Superformat digital screens on Sheikh Zayed Road, Hessa Street and Umm Suqeim. CS Play manages the content on these screens and on Illuminate, Blue Ad's vessel with 3D LED screens that cruises Dubai Creek, Palm Jumeirah and Dubai Marina.

    • CS Play
  • An Icon DOOH tower in Taksim with LED screens on its sides showing a bank card ad and the ICON name around the top

    Icon DOOHMedia owner Turkey

    Icon DOOH has run Adform campaigns on CPM in Istanbul, with the audience counted at every screen

    Icon DOOH, the digital out-of-home brand of Birlik Medya, runs the LED towers at its 40 sites in Istanbul on CS Play. CS Play AIdiencer cameras count the audience at the screens. Icon DOOH has run Adform campaigns through CS Context on a CPM basis using these counts, and the same counts give its classic campaigns OTS figures in CS EdgeInsights.

    • CS Play
    • CS EdgeInsights
    • CS Context
  • The curved LED screen at night above the Toku Importados building, showing the RH Rodriguez Hnos logo

    RH Rodríguez HermanosMedia owner Latin America

    RH Rodríguez Hermanos runs its curved LED screen in Asunción on CS Play

    RH Rodríguez Hermanos, one of Paraguay's most prominent OOH media companies, connected its curved LED screen in central Asunción to CS Play. It was CityScreen Latam's first technology rollout in Paraguay.

    • CS Play

All customer cases

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CS Play overview

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